Symptom
When saving the data for Global Information, even if there is no workflow configured, the “View Approval History” button is forward propagated from the previous record.
Environment
SAP SuccessFactors Employee Central - Global Information
Reproducing the Issue
Prerequisite: The rule is configured to trigger workflow only when the personal information fields are changed and there is a “View Approval History” in the previous record.
- Navigate to Employee Profile.
- In Personal Information block, edit/add the details for global information section.
- Click on save and continue.
- There is no workflow triggered upon saving.
- Navigate to History of personal information block, we can notice that the “View Approval History” button is forward propagated from the previous record.
Cause
This is currently a product limitation.
Resolution
- This is a known limitation and Engineering is aware of this limitation. An enhancement request ECT-226709 is already open to enhance it.
- Reach out to CSM/CEE to track enhancement 'ECT-226709'.
Keywords
global information, personal information, view approval history, ECT-226709, INC6352342, forward propagated, workflow, History , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , Product Enhancement