SAP Knowledge Base Article - Preview

3394805 - "Access denied" with Employee accounts in Backoffice due to Incorrect configuration of 'backOfficeLoginDisabled' property

Symptom

When attempting to log in to the Backoffice, some 'Employee' accounts encounter an "Access denied" error. This issue occurs despite the fact that the Backoffice Framework is designed to only allow users belonging to the Employee user group to sign in as explained in Backoffice Framework Security.


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

access denied, backoffice, backoffice access, login backoffice, employee access, user rights, login issue, login disable, backOfficeLoginDisabled, cloud, ccv2, hybris , KBA , CEC-SCC-CDM-BO-FRW , Framework , Problem

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