SAP Knowledge Base Article - Public

3394970 - [Onboarding 1.0] New Hire Interface Failing

Symptom

  • New hires are no longer showing up in the SuccessFactors system.
  • New-hire import failed, and the new hires are not available in the SF system. 
  • The import Job is failing. 

Environment

SAP SuccessFactors Onboarding 1.0

Cause

  • The Employee import permission is missing.

Resolution

  • The user that the Employee Import job runs under does not have employee import permission provided. 
  • Please provide below permission: 
  • Manage user -> Employee import.

Keywords

Integration Job failed, Onboarding, import, job failure.  , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding 2311