SAP Knowledge Base Article - Public

3394986 - Standard Working Time of Employee Shows Blank


You are working in an employee personnel file, and notice that the Standard Working Hours field for the work agreement is appearing as blank.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Personnel Administration work center.
  2. Enter the Employees view.
  3. Search for the employee and select it.
  4. Click on the Edit button.
  5. Navigate to the Employment tab.
  6. Enter the Work Agreement tab.
  7. Select an entry in the Clauses table.

Below you can see the field Standard Working Time as blank.


No standard working time is assigned to the combination of Work Agreement, Administrative Category and Company.

Working times are defined in the Working Time activity in Business Configuration, where you can define the times for each Work Agreement and Administrative Category, and then assign it to companies.

In this case, the work agreement of the employee does not fit the working times assigned to the company of this employee, causing it to be displayed as blank.


In order to check the configuration, follow the steps from the Steps To Reproduce section of this KBA to get the Work Agreement, Administrative Category and Company of the employee.

Then compare it to the setup of working times following the below steps:

  1. Go to the Business Configuration work center.
  2. Enter the Overview view.
  3. Search for the activity Working Time.
  4. Click on the link to open the activity.

Here you have 2 sub-activities, where you can check the working times (with the combination of Work Agreement and Administrative Category) and also the company assignment.


Empty, FTE, Work Schedule, No Value , KBA , SRD-HR-PAD , Personnel Administration , Problem


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