SAP Knowledge Base Article - Public

3395043 - API not reverting Data from Job Info Entity- Onboarding

Symptom

The job information tab is not reverting for some employees using the ONB2Process API. 

Environment

SAP SuccessFactors Onboarding 

Cause

The Job Information is coming through API before start date. 

Resolution

It is not possible to obtain the EmpJob entity details via the ONB2Process entity before the start date because the candidate has not yet been converted.

Keywords

Onboarding, obx, API, get, Empjob, jobinfo, date, before, convert , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem

Product

SAP SuccessFactors Onboarding all versions