SAP Knowledge Base Article - Preview

3395060 - Microsoft Teams Features Are Missing in SAP Service And Sales Cloud v2

Symptom

  • Share Workspace button is missing.
  • Deal room create button is missing in Guided Selling.
  • Teams Meeting toggle button in appointment creation is missing.


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Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Microsoft Teams Integration, Deal room, Guided Selling, Share Workspace, Teams Meeting, Appointment , KBA , CEC-CRM-TMS , Microsoft Teams Integration , How To

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