Symptom
- Global bookmark state hangs, if the bookmark state is based on linked variables selection in the Optimized Design Experience (ODE) story mode in SAC.
- Issue has two steps:
- Not possible to switch between bookmark states, if the bookmark state is based on linked variables selection in the Optimized Design Experience (ODE)/Unified Story mode. Story will keep the default bookmark state.
- After the bookmark selection, if the story will be re-opened in the same browser session, the before used linked variable, which is added to the story filter toolbar, will hang and keep loading in.
- In this issue, the story is based on direct live connection to SAP BW/4HANA.
Environment
SAP Analytics Cloud (Enterprise) 2023.16.14
Reproducing the Issue
- Login to SAC.
- Create a story based on two live models which are based on direct live connection to SAP BW or SAP BW/4HANA.
- Link the one of the variables as per help guide: Linking Story Variables
- Add the linked variable to the story filter toolbar.
- Go to story filter based on the linked variable and change its member/value.
- Wait until the data will be loaded to the story.
- Now go to Bookmarks - Bookmark Current State - add a name and select Public - Save.
- Now re-open the story in View mode.
- Go to Bookmarks - Open Saved Bookmarks - Global Bookmarks and select the saved bookmark => story will be refreshed, but the default bookmark selection will be still valid, and data will be loaded according to that.
- Now close and re-open the story with the same browser session.
- Go to story filter based on the linked variable and try to open the member list or change member/value => story will keep loading.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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