3395121 - Manager name not found in oData EmployeeCollection

Unable to find Manager name while querying oData EmployeeCollection with respect to employee data in C4C.

• SAP Cloud for Customer

(You are trying to obtain data stored in the manager name field of People - Employees workcentre)

1. Open oData console or any other oData Querying tool.

2. Query data using the EmployeeCollection - https://my<tenantID>.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/EmployeeCollection .

3. Notice that Querying Employee Master Data - EmployeeCollection does not yield manager name in the employee data results.

You are using incorrect Employee collection.

In order to obtain the manager name you will have to use the EmployeeBasicDataCollection as shown below -

https://my<tenantID>.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/EmployeeBasicDataCollection

The manager name obtained in the results will look as shown below -

<d:ManagerFormattedName>Given Manager Name</d:ManagerFormattedName>

oData, Manager name, EmployeeCollection, employee data , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions