3395143 - Error occurs On updating Global Assignment workflow: "Looks like something went wrong. Please try again or contact Product Support, if the problem persists." - 2H 2023

Error "Looks like something went wrong. Please try again or contact Product Support, if the problem persists." occurs on updating Global Assignment workflow.

SAP SuccessFactors Employee Central - Global Assignment

1. In Admin Tools -> Company System and Logo Settings, the switch "Enable Centralized Services for Global Assignment (Applicable for Add, Edit, End and Obsolete actions from UI)" is enabled.
2. From employee's profile, Take Action -> Add global assignment -> Save, a workflow is triggered (If configured).
3. As the approver, try to update the workflow.
4. Try to click on "Continue" to review / modify Job Information details, the error message will appear “Looks like something went wrong. Please try again or contact Product Support, if the problem persists.”.

• Please check in Business configuration any HRIS element is not enabled as per KBA  2586311 - Manage Business Configuration: Which hris-elements must be enabled and configured for Employee Central .
• Please enabled required hris element and Issue will be resolved.

KI2311, b2311, 2H 2023, INC6441871, Looks like something went wrong. Please try again or contact Product Support, if the problem persists., Enable Centralized Services for Global Assignment (Applicable for Add, Edit, End and Obsolete actions from UI), workflow, update, error, global assignment, CS2H2023 , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC , Employee Central , Known Error