SAP Knowledge Base Article - Preview

3395174 - The placeholder ${user.sp_name} doesn't work in email template for security alert

Symptom

The security alert emails with email template have been configured, and the placeholder ${user.sp_name} was used in the template.

The email was sent successfully, but the placeholder was kept in the mail as is ,"${user.sp_name}". It was not replaced with application name as expected.


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Environment

SAP Cloud Identity Services

Product

SAP Cloud Identity Services all versions

Keywords

${user.sp_name}, security alert, IAS, mail, email, notification. , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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