Symptom
- Candidates that were refreshed from Production to QA do not re-appear on the dashboard after Onboarding process is restarted.
- Once click on Start button of New Hire Data Review task, for these candidates coming from Production to QA, nothing happens.
New candidates created after instance refresh are working fine for both behaviors.
Environment
SAP SuccessFactors Onboarding
Cause
The BPE migration happened from GLobal Schema to local after instance refresh.
Resolution
We have two solutions for this matter:
- Restore all the BPE with same processes
- Do a fresh instance refresh from source again, so that all the BPE process def are also copied over to the target instance.
Keywords
No BPE process instance execution is found, instance, refresh, prod, production, QA, start, button, nothing, happen, restart, candidate, disappear, dashboard, onboarding, OBX, , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem
Product
SAP SuccessFactors Onboarding all versions