SAP Knowledge Base Article - Public

3395381 - Issues with candidates in Onboarding Dashboard after instance refresh - Onboarding


  • Candidates that were refreshed from Production to QA do not re-appear on the dashboard after Onboarding process is restarted.
  • Once click on Start button of New Hire Data Review task, for these candidates coming from Production to QA, nothing happens.

New candidates created after instance refresh are working fine for both behaviors.


SAP SuccessFactors Onboarding


The BPE migration happened from GLobal Schema to local after instance refresh.


We have two solutions for this matter:

  1. Restore all the BPE with same processes
  2. Do a fresh instance refresh from source again, so that all the BPE process def are also copied over to the target instance.


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SAP SuccessFactors Onboarding all versions