SAP Knowledge Base Article - Public

3395424 - Academic Title is not Displayed for the Business Partner Created Using SOAP API

Symptom

In the S/4HANA Cloud system, the system processes the WorkforcePersonMasterDataReplicationRequest for the Person Master Data without any errors. But in the Business Partner, the academic title is not displayed. Further, in the app Message Monitoring for Administrators, the Academic Details is displayed as T001.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

To perform the POST call:

  1. Login to the third-party tool
  2. Perform a POST operation for the WorkforcePersonMasterDataReplicationRequest

Sample Request Payload:

------------------------------------------------------

 <soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/>

 <soap:Body>

 <ns2:WorkforcePersonMasterDataReplicationRequest_sync
.

.

<WorkforcePersonMasterData>
<AcademicTitle>T001</AcademicTitle>

.

.

.

.

.
</WorkforcePersonMasterData>

</ns2:WorkforcePersonMasterDataReplicationRequest_sync>

</soap:Body>

</soap:Envelope>

------------------------------------------------------


  1. Go to Message Monitoring for Administrators – SAP Application Interface
  2. Filter with the following criteria
  3. From DD/MM/YYYY, 00:00:00; To DD1/MM1/YYYY1, 23:59:59; Interface /WFD-WFD_WORKER-1; Recipient /WFD-WFD_WORKER_INTEGRATION
  4. Click on the affected Message ID
  5. On the right side, under the Data Content, select Profile Details
  6. For the user, the Academic Details is displayed as T001, the same as how it was passed in the request payload 

 

  1. Go to the app Manage Business Partner Master Data
  2. Find and open the Business Partner ID
  3. In the Basic Data section, the Academic Title is blank 

Cause

The academic title T001 that you are using in payload is not configured in the system.

Resolution

Use the correct academic title. For example: for doctor, use the code 'DR.' Then it will be reflected in the Business Partner. If you want to use any new title, then the new title has to be configured. 

If you want to add new academic titles in the value mapping between external system and S/4HANA Cloud, follow the below steps:

  1. Go to the app Manage Your Solution
  2. Select the option Configure Your Solution
  3. Application Area: Human Resource, Sub Application Area: Organization, Item: Value Mappings
  4. SSCUI Reference - Define application-independent system settings – 103363 - Map Academic Title
  5. Select Configure to configure the titles mapping.
  6. Here, you can create a mapping between external title code (to be used in payload) and S/4HANA Cloud internal code (for example T001)

Keywords

Academic Title, 103363, Value Mapping, Person Master Data, Business Partner, WorkforcePersonMasterDataReplicationRequest, Workforce, WFD, T001 , KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions