Symptom
In the S/4HANA Cloud system, the system processes the WorkforcePersonMasterDataReplicationRequest for the Person Master Data without any errors. But in the Business Partner, the academic title is not displayed. Further, in the app Message Monitoring for Administrators, the Academic Details is displayed as T001.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
To perform the POST call:
- Login to the third-party tool
- Perform a POST operation for the WorkforcePersonMasterDataReplicationRequest
Sample Request Payload:
------------------------------------------------------
<soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/>
<soap:Body>
<ns2:WorkforcePersonMasterDataReplicationRequest_sync
.
.
<WorkforcePersonMasterData>
<AcademicTitle>T001</AcademicTitle>
.
.
.
.
.
</WorkforcePersonMasterData>
</ns2:WorkforcePersonMasterDataReplicationRequest_sync>
</soap:Body>
</soap:Envelope>
------------------------------------------------------
- Go to Message Monitoring for Administrators – SAP Application Interface
- Filter with the following criteria
- From DD/MM/YYYY, 00:00:00; To DD1/MM1/YYYY1, 23:59:59; Interface /WFD-WFD_WORKER-1; Recipient /WFD-WFD_WORKER_INTEGRATION
- Click on the affected Message ID
- On the right side, under the Data Content, select Profile Details
- For the user, the Academic Details is displayed as T001, the same as how it was passed in the request payload
- Go to the app Manage Business Partner Master Data
- Find and open the Business Partner ID
- In the Basic Data section, the Academic Title is blank
Cause
The academic title T001 that you are using in payload is not configured in the system.
Resolution
Use the correct academic title. For example: for doctor, use the code 'DR.' Then it will be reflected in the Business Partner. If you want to use any new title, then the new title has to be configured.
If you want to add new academic titles in the value mapping between external system and S/4HANA Cloud, follow the below steps:
- Go to the app Manage Your Solution
- Select the option Configure Your Solution
- Application Area: Human Resource, Sub Application Area: Organization, Item: Value Mappings
- SSCUI Reference - Define application-independent system settings – 103363 - Map Academic Title
- Select Configure to configure the titles mapping.
- Here, you can create a mapping between external title code (to be used in payload) and S/4HANA Cloud internal code (for example T001)
Keywords
Academic Title, 103363, Value Mapping, Person Master Data, Business Partner, WorkforcePersonMasterDataReplicationRequest, Workforce, WFD, T001 , KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem