Symptom
- In the S/4HANA Cloud system, the system processes the WorkforcePersonMasterDataReplicationRequest for the Person Master Data without any errors.
- In the Business Partner, the academic title is not displayed.
- In the app Message Monitoring for Administrators, the Academic Details is displayed as T001.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
To perform the POST call:
- Login to the third-party tool
- Perform a POST operation for the WorkforcePersonMasterDataReplicationRequest
Sample Request Payload:
------------------------------------------------------
<soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/>
<soap:Body>
<ns2:WorkforcePersonMasterDataReplicationRequest_sync
.
.
<WorkforcePersonMasterData>
<AcademicTitle>T001</AcademicTitle>
.
.
.
.
.
</WorkforcePersonMasterData>
</ns2:WorkforcePersonMasterDataReplicationRequest_sync>
</soap:Body>
</soap:Envelope>
------------------------------------------------------
- Go to Message Monitoring for Administrators – SAP Application Interface
- Filter with the following criteria
- From DD/MM/YYYY, 00:00:00; To DD1/MM1/YYYY1, 23:59:59; Interface /WFD-WFD_WORKER-1; Recipient /WFD-WFD_WORKER_INTEGRATION
- Click on the affected Message ID
- On the right side, under the Data Content, select Profile Details
- For the user, the Academic Details is displayed as T001, the same as how it was passed in the request payload
- Go to the app Manage Business Partner Master Data
- Find and open the Business Partner ID
- In the Basic Data section, the Academic Title is blank
Cause
The academic title T001 used in the payload is not configured in the system.
Resolution
- Use the correct academic title. For example, for doctor, use the code 'DR.' Then it will be reflected in the Business Partner.
- If a new title needs to be used, it must be configured.
- To add new academic titles in the value mapping between external system and S/4HANA Cloud, follow these steps:
- Go to the app Manage Your Solution.
- Select the option Configure Your Solution.
- Application Area: Human Resource, Sub Application Area: Organization, Item: Value Mappings.
- SSCUI Reference - Define application-independent system settings – 103363 - Map Academic Title.
- Select Configure to configure the titles mapping.
- Create a mapping between external title code (to be used in payload) and S/4HANA Cloud internal code (for example T001).
Keywords
Academic Title, 103363, Value Mapping, Person Master Data, Business Partner, WorkforcePersonMasterDataReplicationRequest, Workforce, WFD, T001 , KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem