SAP Knowledge Base Article - Public

3395623 - No Values Found While Searching for the Partner in the Sales Order Header Partner Tab

Symptom

Upon trying to search for the Partner in the Sales Order header details, system throws the message:
No values found

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to the app Change Sales Orders – VA02
  2. Find and open the required Sales Order from the value help
  3. Click on Continue
  4. In the Change Standard Order screen, in the header section, click on the icon Display header details
  5. Go to the tab Partner
  6. For the Partner Function Employee Responsible, in the Partner field, click on the value help
  7. System throws the message

Cause

The business user does not have the Business Catalog SAP_SD_BC_CUST360_DISPL_PC in the assigned Business Role.

Resolution

Assign the Business Catalog SAP_SD_BC_CUST360_DISPL_PC to your Business User using the Maintain Business User app and you will be able to see the Employee Responsible Partners in the value help.

Keywords

Sales Order Header, SAP_SD_BC_CUST360_DISPL_PC, Partner, Sales Order, SAP_SD_BC_CUST_SLSOVP_DSP_PC, Maintain Business User, SAP_BCR_SD_CUST_SLSOVP_DSP_PC, Employee Responsible, Partner Functions, Change Standard Order , KBA , SD-SLS-SO , Sales Orders , Problem

Product

SAP S/4HANA Cloud Public Edition all versions