SAP Knowledge Base Article - Public

3395623 - No Values Found While Searching for the Partner in the Sales Order Header Partner Tab in SAP S/4HANA Cloud Public Edition

Symptom

When searching for a Partner in the Sales Order header (Partner tab), the system displays the message:
"No values found"

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Change Sales Orders – VA02 app.
  2. Find and open the required Sales Order using the value help.
  3. Click Continue.
  4. In the Change Standard Order screen, go to the header section and click on Display header details.
  5. Navigate to the Partner tab.
  6. For the Partner Function: Employee Responsible, click on the value help in the Partner field.
  7. System throws the error: "No values found."

Cause

The Business User does not have the required Business Catalog SAP_SD_BC_CUST360_DISPL_PC assigned to their Business Role.

Resolution

  • Assign the Business Catalog SAP_SD_BC_CUST360_DISPL_PC to the Business User using the Maintain Business User app.
  • Once assigned, the Employee Responsible partners will be visible in the value help.

Keywords

SAP S/4HANA Cloud Public Edition, Public Cloud, Sales Order Header, SAP_SD_BC_CUST360_DISPL_PC, Partner, Partner Search Issue, Sales Order, SAP_SD_BC_CUST_SLSOVP_DSP_PC, Maintain Business User, SAP_BCR_SD_CUST_SLSOVP_DSP_PC, Employee Responsible, Partner Functions, No Values Found, Change Standard Order, Business Catalog Missing , KBA , SD-SLS-SO , Sales Orders , Problem

Product

SAP S/4HANA Cloud Public Edition all versions