SAP Knowledge Base Article - Preview

3395652 - Once add a Standard Response to Favorites saved at the end of the list

Symptom

When customer is adding a new standard response to favorite, it saved to the end of the list


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP enhancement package for SAP CRM

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Favorites, Standard response, CL_CRM_GENERIC_IL_NEW, COMMIT (CL_CRM_GENERIC_IL_NEW) , CL_ICCMP_ST_STANDARDRESPO_IMPL, UPD_LIST_WITH_RESP_OF_FAVORITE, ICCMP_STD_RESP/StandardResponse , KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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