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SAP Knowledge Base Article - PreviewSymptom
When customer is adding a new standard response to favorite, it saved to the end of the list
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Environment
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SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM, version for SAP HANA
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SAP enhancement package for SAP CRM
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
Favorites, Standard response, CL_CRM_GENERIC_IL_NEW, COMMIT (CL_CRM_GENERIC_IL_NEW) , CL_ICCMP_ST_STANDARDRESPO_IMPL, UPD_LIST_WITH_RESP_OF_FAVORITE, ICCMP_STD_RESP/StandardResponse , KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem
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