Symptom
You are trying to maintain manual tax entries, and you face an error: gross amount balance not equal to zero.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Tax Management work center.
- Go to Manual Tax Entries view.
- Click 'New - Tax Entry'.
- Enter required information such as company and G/L account, and tax code: AAA.
- An error occurs: Gross amount balance not equal to zero.
Cause
The tax rate is maintained at 0 for tax code: AAA.
You may check it in the following way:
- Go to the Business Configuration work center.
- Go to the Overview view.
- Search and select the activity tax on goods and services.
- Click on the define tax rate schedules link.
- You can see the tax rate is 0 for tax code: AAA.
Resolution
You need to maintain a correct tax rate for tax code: AAA.
See Also
2805697 - How to Maintain New Tax Rate Schedules
Keywords
gross amount balance not equal to zero, tax code, tax rate , KBA , SRD-FIN-TAX , Tax Management , Problem
Product
SAP Business ByDesign all versions