SAP Knowledge Base Article - Public

3395798 - Error: Gross Amount Balance Not Equal To Zero When Entering Manual Tax Entries

Symptom

You are trying to maintain manual tax entries, and you face an error: gross amount balance not equal to zero.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Tax Management work center.
  2. Go to Manual Tax Entries view.
  3. Click 'New - Tax Entry'.
  4. Enter required information such as company and G/L account, and tax code: AAA.
  5. An error occurs: Gross amount balance not equal to zero.

Cause

The tax rate is maintained at 0 for tax code: AAA.

You may check it in the following way:

  1. Go to the Business Configuration work center.
  2. Go to the Overview view.
  3. Search and select the activity tax on goods and services.
  4. Click on the define tax rate schedules link.
  5. You can see the tax rate is 0 for tax code: AAA.

Resolution

You need to maintain a correct tax rate for tax code: AAA.

See Also

2805697 - How to Maintain New Tax Rate Schedules

Keywords

gross amount balance not equal to zero, tax code, tax rate , KBA , SRD-FIN-TAX , Tax Management , Problem

Product

SAP Business ByDesign all versions