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3395846 - SCC: Restoring backup failed

Symptom

Attempting to restore a configuration backup from the SCC UI fails with error message: Restoring backup failed, most likely because of a wrong password.

From the Cloud Connector traces:

+0000#TRACE#com.sap.scc.ui#https-jsse-nio2-8443-exec-8#          #execute incoming request /upload_archive
+0000#INFO#com.sap.scc.rt#https-jsse-nio2-8443-exec-8#          #BackupExtractor: directory E:\XX\XX\restore deleted prior to start of restoration process
+0000#ERROR#com.sap.scc.ui#https-jsse-nio2-8443-exec-8#          #error when uploading and restoring backup archive
com.sap.scc.servlets.RequestFailureExecution$InvalidRequest: Restoring backup failed, most likely because of a wrong password. See 'Log And Trace Files' and in particular ljs_trace.log for details. Associated entries were logged on or around XX-XX-XX 08:21:20,739 +0000.
[...]
Caused by: javax.crypto.AEADBadTagException: Tag mismatch!


Note: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud Connector version 2.15.1, 2.15.2 and 2.16.0.

Keywords

SCC, back up, back-up, configuration, wrong password, incorrect password, invalid char, cloud connector, backup, Tag mismatch, restore, import, backup, password, SAP Cloud Connector, Connector, SAP CC, CC , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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