SAP Knowledge Base Article - Public

3395932 - Business Rules not working as expected when "Centralized Services to Add New Employee..." is Enabled - 2H Release

Symptom

Business Rules that have following conditions "Job Information User Id" and "Contex.Current User" fails during hire when "Enable Centralized Services to Add New Employee, Add New Employee for Fixed Term and Rehire Inactive Employee" is turned ON.

Example of condition failing:

Following behaviors is noted during hire because of this change so far:

  • Rule does not evaluate correctly;
  • Person id rule is ignored or not working accordingly;

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Central
  • Hire/Rehire

Cause

Job Information User Id field is getting filled during Hire when Centralized Services is enabled making the logic of the rule not work as expected.

Resolution

Engineering team is investigating this behavior, this KBA will be updated to document in case there was a behavior change on the handling of the user id creation during hire OR if there is a system defect.

Workaround: Disable within "Enable Centralized Services to Add New Employee, Add New Employee for Fixed Term and Rehire Inactive Employee" Company System and Logo Settings.

See Also

KI2311, hire, rule, user id, userid, execution, centralized, services, job, information, condition, hire, rehire, warning, message, triggered,

Keywords

KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Bug Filed

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions