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3395967 - The SAP BTP account from which the integration token was issued is already integrated with another SAP SuccessFactors company

Symptom

SAP SuccessFactors Admin Center integration with the SAP Business Technology Platform (SAP BTP) Neo subaccount fails with the below error:

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The SAP BTP account from which the integration token was issued is already integrated with another SAP SuccessFactors company.
Ask the SAP Cloud Platform administrator to issue a token in another subaccount that has not been integrated yet.

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Screenshot:

SF error.png


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Environment

  • SAP Business Technology Platform (BTP)
  • Neo Environment
  • SAP SuccessFactors (SF)

Product

SAP Business Technology Platform all versions ; SAP SuccessFactors HXM Core 2311

Keywords

KBA , BC-NEO-EXT-SF , Extensibility of SAP SuccessFactors on SAP CP , Problem

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