SAP Knowledge Base Article - Preview

3395967 - The SAP BTP account from which the integration token was issued is already integrated with another SAP SuccessFactors company.

Symptom

SAP SuccessFactors Admin Center integration with the SAP Business Technology Platform (SAP BTP) fails with the below error:


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The SAP BTP account from which the integration token was issued is already integrated with another SAP SuccessFactors company.

Ask the SAP Cloud Platform administrator to issue a token in another subaccount that has not been integrated yet.

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Screenshot:

SF error.png


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Environment

  • SAP Business Technology Platform (BTP)
  • SAP SuccessFactors (SF)

Product

SAP Business Technology Platform, Neo environment all versions ; SAP SuccessFactors HXM Core 2311

Keywords

KBA , BC-NEO-EXT-SF , Extensibility of SAP SuccessFactors on SAP CP , Problem

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