3395991 - How to Access "Ops Notification Contact" And Add New Users to receive Notifications

You want to access "Ops Notification Contact" and maintain user details to receive Notification regarding upgrade cycle

SAP Business ByDesign

Ops notification contact is designed as Self Service, so you have to maintain it or remove it from your end.

Please have a look on below 2 KBA's

2900069 - How S-Users can manage their own Cloud Notifications in the CSNS - SAP ONE Support Launchpad

2896942 - How Super and Cloud Administrators manage Cloud Notifications for other users in the CSNS - SAP ONE Support Launchpad

if you are facing any issue to add ops notification contact then you need to create case to XX-SER-SAPSMP-CAC, also you can contact the team via

Email: sapcloudavailabilitycenter@sap.com.

Ops notification contact, upgrade cycle, users , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem