Symptom
Scheduling jobs in models failed to run after creation user deactivated in SAP Analysis Cloud, error is showing:
-
This import job didn't run as scheduled because the user who created the schedule is deactivated. To import data, you can refresh the job manually, or create a new schedule.
Environment
- SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- Logon to SAC and create a new model > select From a Data Source.
- After model created, navigate to Data Management > select the Import Job.
- Click Schedule Settings, set Frequency to Repeating.
- Logon to SAC with another admin user, deactivate the user that created the schedule settings.
- Find the job failed to run due to error:
This import job didn't run as scheduled because the user who created the schedule is deactivated. To import data, you can refresh the job manually, or create a new schedule.
Cause
This is the expected behavior.
Resolution
There are 3 workarounds for this issue:
- Active the user that created the schedule settings.
- Manual refresh the job via other users.
- Recreate the schedule settings via other users(no need to create new jobs).
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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