SAP Knowledge Base Article - Public

3396244 - Unable to Find Attachment While Approving Goods and Service Receipts

Symptom

An error message stating "You are not authorized to access the data" appears when the approver navigates to the document details of the goods and services receipts in order to view the attachments.

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to Managing My Area work center.
  2. Go to Approvals view.
  3. Search for relevant GSR ID.
  4. Edit it.
  5. Choose required document ID link.
  6. Choose View all.
  7. System throws an error "You are not authorized to access the data" .
  8. Navigate to attachments tab.
  9. There are no attachments available.

 

Cause

You have read and write access to the work center “SRM_GODSSERVERICERECEIPS” as “restricted” so you can’t access the data.

Resolution

Check the documents in the attachments tab after changing the work center "SRM_GOODSSERVICERECEIPTS" access rights to "unrestricted."

Keywords

Attachments are not visible for approver; Goods and service receipt; Approver; You are not authorized to access the data; , KBA , SRD-SRM-GSA , Goods and Service Aknowledgement , Known Error

Product

SAP Business ByDesign all versions