SAP Knowledge Base Article - Public

3396452 - Partial Delivery per Item = B on Sales Order not working as expected


We have set two sales order items with Part.Dlv./Item - B 'Create only one delivery (also with quantity = 0)'. Item 20 does not have a confirmed quantity but item 10 does. If a delivery is created for item 10 it is expected that both items will be completed since the partial delivery setting also includes items with quantity 0.


  • Sales and Distribution (SD)
  • Logistics Execution (LE)
  • SAP S/4HANA Cloud All versions 

Reproducing the Issue

  1. Logon to the launchpad with role SAP_BR_INTERNAL_SALES_REP.
  2. Open app 'Create sales orders - VA01'.
  3. Create two items -> on the shipping tab apply the setting: Part.Dlv./Item - B.
  4. Confirm a schedule line quantity for on item
  5. Create a delivery for the one confirmed item
  6. Check the overall status of the sales order and the status of the undelivered item.
  7. The status is not yet completed.


The function of Part.Dlv./Item = B has been misunderstood.


The Part.Dlv./Item option "Create only one delivery (also with quantity = 0)" relates to zeroing out the delivery quantity in the delivery document. Hence the delivery still needs to be created for all items. It does not relate to a zero confirmed schedule line quantity for an item that has not been delivered.


VL01n, status, not delivered, delivery status, overall, VA01, create outbound delivery, create sales order, ATP, Partial Delivery at Item Level, VBAP-KZTLF, empty, blank, shipping , KBA , SD-SLS-2CL , Sales (Public Cloud) , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem


SAP S/4HANA Cloud all versions