SAP Knowledge Base Article - Public

3396490 - [2H 2023] Application error while clicking on For you today "My Team" card view all option

Symptom

  • When a manager clicks on For You Today “My team” engagement card "View All" they are getting application error
  • Error details shows: 
    internalMessage=Could not fetch more cards
    errorMessage=Service /rest/uxrhp/v1/rest/experience/cardservice/v1/homepage/myteam?start=2&limit=19&includeSupp=true gave 404
    status=404
    piid=beb2ee20-9122-44a0-af3a-5b8d07547082
    timestamp=2023-10-30T22:27Z
    externalCode=404 NOT_FOUND
    externalMessage=UNRECOGNIZED_REQUEST_EXCEPTION
    externalDetailMessage=Request Pattern is not recognized by server. 

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. login as a manager
  2. under For You Today click on "View All" for the My Team card
  3. the error shows

Resolution

Product Engineering is investigating a solution we a target patch release date of November 15th.

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Workaround

No workaround is available.

See Also

Keywords

KI2311, WEF-131434, My team, view all, MS2311 , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , LOD-SF-PLT-LHOM , Latest Home Page , Bug Filed

Product

SAP SuccessFactors HXM Suite all versions