3396513 - IAG - Repository Sync Job Failure for SuccessFactors due to API User Authorization Issues

The Repository Sync job for SuccessFactors fails, with an error message stating: "Cannot invoke "com.fasterxml.jackson.databind.JsonNode.textValue()" because the return value of "com.fasterxml.jackson.databind.JsonNode.get(String)" As the example below:

• Job 'job_name' has errored out with the exception Cannot invoke "com.fasterxml.jackson.databind.JsonNode.textValue()" because the return value of "com.fasterxml.jackson.databind.JsonNode.get(String)" is null
  
  

OR

• Number of user processed: 0; User filter = status+eq+%27t%27

Menu:

1. Pre-requisites
2. Authorization
3. IP's - Restriction & Safelist
4. Create a X.509 Certificate
5. SF API User & 'companyID' verification
6. How to provide API Audit Logs to SAP IAG Support?

• SAP Cloud Identity Access Governance (IAG)

JsonNode.get(String)" is null, repository sync, successfactors, api, userAccountNav, User Account OData entity, IAG, status+eq+%27t%27, sfapi, repo sync, role-based permissions, safelist, IP, companyID, datacenter, rbp, 401, X.509 certificate, certificate , KBA , GRC-IAG-CFG , IAG Configurations and Administration , Problem