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3396513 - Repository Sync Job Failure for SuccessFactors due to API User Authorization Issues

Symptom

The Repository Sync job for SuccessFactors fails, with an error message stating: "Cannot invoke "com.fasterxml.jackson.databind.JsonNode.textValue()" because the return value of "com.fasterxml.jackson.databind.JsonNode.get(String)" As the example below:

  • Job 'job_name' has errored out with the exception Cannot invoke "com.fasterxml.jackson.databind.JsonNode.textValue()" because the return value of "com.fasterxml.jackson.databind.JsonNode.get(String)" is null

OR

  • Number of user processed: 0; User filter = status+eq+%27t%27


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Environment

SAP Cloud Identity Access Governance

Product

SAP Cloud Identity Access Governance all versions

Keywords

JsonNode.get(String)" is null, repository sync, successfactors, api, userAccountNav, User Account OData entity, IAG, status+eq+%27t%27, sfapi , KBA , GRC-IAG , SAP Cloud Identity Access Governance , Problem

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