SAP Knowledge Base Article - Public

3396545 - Take Action items are not listed in groups and alphabetical order - 2H 2023


Custom Navigations configured in Take action are not listed in groups and alphabetical order as per the new release enhancement in 2H 2023.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors Employee Central - Employee Profile
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center > Configure Custom Navigation.
  2. Navigate to Employee Profile.
  3. Click Take action.
  4. Notice that custom navigations are not in alphabetic order.


Our engineering team is currently working on a fix for this issue. This KBA will be updated once there are further details on the fix.

See Also


KI2311,2H 2023, People Profile, b2311, INC6441652, Take action, Take action not in alphabetic order, alphabetic order, custom navigation, Employee Profile , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , Bug Filed


SAP SuccessFactors Employee Central 2311 ; SAP SuccessFactors HXM Suite 2311