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3396552 - Datasphere connection error with SAP SuccessFactors: "[LGN0008]Company XXX not found. Make sure you have entered the correct company ID. "

Symptom

When validating SuccessFactors connection one of the errors appear: 

"Connection "XXX" couldn’t be established. - Data flows can't be used because of errors in the connection. - Replication flows are not supported. - Remote tables can't be used because of errors in the connection.

  1. Data Flows: Cause: Invalid odata connection! Getting odata metadata failed because of <HTTP/1.1 401 > Get $metadata response: [LGN0008] Company XXX not found. Make sure you have entered the correct company ID. Please note that the company ID is case sensitive. [....]
  2. Data Flows: Cause: Invalid odata connection! Getting odata metadata failed because of <HTTP/1.1 401 > Get $metadata response: [LGN0013] Authentication failed. We have prevented an attempted login from unauthorized ip: 3.220.18.255 to company ID: electranetT1 with username: SDS_SFP_USR (status code = 8). To authorize the login, add an in Admin Center > Company Settings > Password & Login Policy Settings > Set API Login
  3. Data Flows: Cause: Invalid odata connection! Getting odata metadata failed because of <HTTP/1.1 401 > Get $metadata response: [LGN0015] - Incorrect username and password


Remote Tables: Unable to connect remote source: connection to api41.sapsf.com:443 returned status 401, Code: 5921, SQL State: HY000"


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Environment

  • SAP Datasphere

Product

SAP Datasphere all versions

Keywords

incorrect, Data Center, SF, Datasphere, Company, LGN0008, LGN0013, LGN0015, api, successfactors , KBA , DS-DI-CON , Connections , Problem

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