SAP Knowledge Base Article - Public

3396587 - Mobile - Day still shows as 'has recording' even after the only recording on this day is deleted.


On mobile time sheet, you have deleted the all recordings of a particular day, but this day still shows as if there is recording on this day.
For example, in below screenshot. On 27th, the day shows as 'has recording', but beneath it, it shows 0 Hours Recorded.

This symptom usually happens when you are deleting the recordings from an approved time sheet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Log on to mobile and access time sheet.
  2. Delete the recordings for a day, so that there is no time recorded on this day left.
  3. Then it is noticed this day still shows as 'has recording' but actually 0 hours is recorded.


This is a known issue which is planned to be fixed with 2405 release. 

This is only a display issue on mobile Time Sheet UI, the data / recordings are correctly updated.


This is a known situation to be fixed with 2405 release. This KBA will be updated with any progress of the fix plan.

And the mobile Time Sheet UI will display the correct status after the time sheet is submitted and approved again.


TIM-41393; KI2311; 2405, mobile, tms, ttr, ui, recording, attendance, delete, remove, approve, approve, view, timesheet , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR , Time Tracking , Known Error


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Time Tracking all versions