SAP Knowledge Base Article - Public

3396657 - Ineligible employees greyed out on worksheet will have value 0 after the worksheet completed - Compensation


Some employees were not eligible for some sections in the compensation plan. After sending the worksheet to the completed step, they are not greyed out anymore. Instead, value 0 displays in the columns where they were ineligible.


SAP SuccessFactors Compensation

Reproducing the Issue

  1. Login to system- Compensation Home.
  2. Launch new worksheets with eligibility rules excluding an employee from some sections (eg.merit).
  3. Compensation- Inbox. Open launched worksheet, the employee's merit columns are greyed out.
  4. Route Form- send the worksheet to completed status.
  5. Open the completed worksheet, the employee is not greyed out anymore and has value "0" in the merit columns.


This is a Known Issue.


The fix for this issue is planned to be deployed on 1H 2024 release (b2405).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also


CMP-30774, ineligible employee, eligible after complete, completed worksheet, 0 value , KBA , LOD-SF-CMP-FRM , Forms & Templates , Known Error


SAP SuccessFactors Compensation all versions