SAP Knowledge Base Article - Public

3396687 - Price In Field is Missing in Service Quotes

Symptom

You are unable to find the Price in in Service Quotes, but the same is available in Service Orders. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Service Orders - Service Quotes
  2. Select and edit the Service Quote ABC (ABC represents the Service Quote ID)
  3. Under Personalize mode, the Price In field is not available. 

Cause

In Service Order document the field is dynamic and the label is based on the "Price In" radio box. But currently the Service Quote screen is static and therefore there is no option for "Price In".

Resolution

Currently this is a system behavior.

An alternative option may be to check the SAP Customer Influence Platform to submit an idea.  

Keywords

no gross pricing in service quotes; find Price in field in service quote;  , KBA , SRD-CRM-QUO , Quotations , Problem

Product

SAP Business ByDesign all versions