SAP Knowledge Base Article - Public

3396746 - Cannot create new user in SAP Analytics Cloud due using hyphen.

Symptom

Users with a SAP Logon ID is not able to be log in SAP Analytics Cloud because it included hyphen in the user id.

Environment

  • SAP ANALYTICS CLOUD
  • 2023.16.15 (Client)
  • 2023.16.14 (Server)

Reproducing the Issue

  1. Login into the SAC
  2. Go to security > User
  3. Create on +icon
  4. Provide user id using (-)
  5. Getting error because (-) is not allowed in SAC.

Cause

  • Hyphen is not supported in SAC.
  • By design behavior.

Resolution

  1. User ID can only contain upper-case, digit underscore ("_") or multi-language characters with maximum length 20.
  2.  –, Hyphen is not supported in SAC.
  3. https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/3e299be87f374208818abd3c2295ee6f.html
  4. Kindly vote for the ongoing enhancement request.
  5. Improvement Request Details - Customer Influence (sap.com)

Keywords

SAP Analytic Cloud, SAC, Create user id in SAC, Hyphen, special characters. , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0