Symptom
Users are receiving incorrect login link in the welcome email after activating SAML.
Environment
SAP Analytics Cloud 2023.21.4.
Reproducing the Issue
- Open the URL received in the welcome email.
- Notice that the URL is incorrect.
Cause
Configuration done in the tenant.
Resolution
- The URL is not incorrect. This is due to the configuration done in the System -> Administration -> System Configuration page for Reverse Proxy Host.
- Custom URLs are utilized if you provide them. If that parameter is removed or left empty, "PUBLIC_FQDN" will be utilized by default.
See Also
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- Roadmap
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
Keywords
EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-ADM , SAC Administration , Problem