Symptom
When opening SuccessFactors mobile app in Android, you notice that the new Ask HR icon is not available.
Environment
- SAP SuccessFactors HXM Suite
- Mobile App
- Ask HR (ECSC)
Cause
There is a known Fiori limitation which is preventing the new icon to be available for Ask HR in Android.
Resolution
The SF Product Engineering is investigating a solution for this. This KBA will be kept up-to-date as there is no ETA on the resolution at the moment.
You can bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2311, MOB-78501, FIORITECHE1-7545, askhr, ecsc, service center, 2h 2023, release
Product
SAP SuccessFactors HXM Suite 2311