SAP Knowledge Base Article - Preview

3397145 - IAS User Login Fails with Password Change Prompt


  • IAS tenant user login fails with password change prompt. However, when you try to change it, the following error message displays:

         "You have chosen an email address that is not allowed. Please choose a different one and try again."

  • Use "Forgot Password" option to request new credentials, but it fails with an error:

         "attribute mail is in the exclude list"



SAP Cloud Identity Services - Identity Authentication


Identity Authentication 1.0


exclude list, email, mail, password change, IAS , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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