SAP Knowledge Base Article - Public

3397258 - For All Business Users, You See Counted on Date Is Updated

Symptom

 Counted on Date for all Business users is getting updated Often

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Log into SAP Cloud for Customer.
  2. Go to the Administrator work center.
  3. Go to Business Users view
  4. Select All business Users. 

You will see the Counted-On date is updated

Resolution

This is the expected system behavior. Counted user is a business user valid on the current date and is unlocked (the User Locked flag is not set).

A scheduled job run in the system updates the counted users in the system. 

Please find the help document for more information

Business Users: Additional Features | SAP Help Portal

Keywords

Business user, Counted on, Current Date , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem

Product

SAP Business ByDesign all versions