SAP Knowledge Base Article - Public

3397384 - Header Row/Banner Disappears if you Scroll on the Profile Page using the arrows on the keyboard or tab button - 2H 2023

Symptom

Header row/banner disappears if you scroll on the Profile Page using the arrows on the keyboard or tab button.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to a users profile 
  2. Click on the page 
  3. User the arrow keys to scroll down a little 
  4. Use the tab key to navigate through a few options on the page
  5. Then scroll back up using the arrow keys 
  6. In 2H 2023 the top global header is missing 
  7. In 1H 2023 the top global header remains correctly

Resolution

A fix for this issue is confirmed via patch MS2311p2 (27-Nov-23 in Preview and 30-Nov-23 in Production).

Keywords

KI2311, 2h2023, b2311, 2311, banner, header, tab, CS20230006484518, INC6477580, ECT-227490, PTCH-42600,  , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , Known Error

Product

SAP SuccessFactors Employee Central 2311