SAP Knowledge Base Article - Public

3397438 - Offboarding Announce Termination to Coworkers recipient list is empty - Onboarding

Symptom

Recipient list in Offboarding Announce Termination to Coworkers recipient list is empty upon clicking.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Access Offboarding Dashboard
  2. Announce Termination to Coworkers and then "start"
  3. Click on recipient list and it is empty 
  4. Cannot proceed further

Cause

This is expected behavior.

Resolution

When using the recipients list you must insert the name of the person who you wish to send the Announce Termination to Coworkers message since it is an index system, not a drop-down list.

Keywords

onb, obx, recipients, recipient, offboarding, announce, termination, coworkers, onboarding, offboardee , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions