SAP Knowledge Base Article - Public

3397464 - Email Signature has Grammatical Error

Symptom

Email signature has grammatical error (e.g. This mail was sent frommyxxxxxx.businessbydesign.cloud.sap).

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign
  • SAP Cloud Applications Studio

Reproducing the Issue

You have a custom implementation that is sending emails using Platinum Engineering Library.

Cause

The grammatical error in the line of text delivered with the email is from Platinum Engineering which is not supported and which SAP has no influence over.

Resolution

This library is not supported by SAP product support.

Please check the following KBA for next steps in getting your issue addressed: https://launchpad.support.sap.com/#/notes/2698916

See Also

https://launchpad.support.sap.com/#/notes/2698916

Keywords

Email; , KBA , AP-RC-BDS-SCR , ByDesign Studio Scripting (ABSL) , How To

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions