Symptom
Email signature has grammatical error (e.g. This mail was sent frommyxxxxxx.businessbydesign.cloud.sap).
Environment
- SAP Cloud for Customer
- SAP Business ByDesign
- SAP Cloud Applications Studio
Reproducing the Issue
You have a custom implementation that is sending emails using Platinum Engineering Library.
Cause
The grammatical error in the line of text delivered with the email is from Platinum Engineering which is not supported and which SAP has no influence over.
Resolution
This library is not supported by SAP product support.
Please check the following KBA for next steps in getting your issue addressed: https://launchpad.support.sap.com/#/notes/2698916
See Also
Keywords
Email; , KBA , AP-RC-BDS-SCR , ByDesign Studio Scripting (ABSL) , How To
Product
SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions