SAP Knowledge Base Article - Public

3397545 - Hiring Manager not able to access candidate's Signature step - Onboarding 1.0

Symptom

When Hiring Manager tries to access candidate's Signature step it goes back to Work Queue.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Affected user in User > Security has flag employee checked.

Resolution

Affected user cannot have flag in User > Security "Employee" to perform "Signature" step as Hiring Manager.

Remove the flag and you should be able to process the candidate.

Note: After successfully complete Onboarding process this flag should be gone.

Keywords

Employee, hiring, manager, task, onboarding, reload, not, enter, access, signature, step, sign, documents, onb, obd , KBA , LOD-SF-OBD-WQ , Work Queue , Problem

Product

SAP SuccessFactors Onboarding all versions