Symptom
When Hiring Manager tries to access candidate's Signature step it goes back to Work Queue.
Environment
SAP SuccessFactors Onboarding 1.0
Cause
Affected user in User > Security has flag employee checked.
Resolution
Affected user cannot have flag in User > Security "Employee" to perform "Signature" step as Hiring Manager.
Remove the flag and you should be able to process the candidate.
Note: After successfully complete Onboarding process this flag should be gone.
Keywords
Employee, hiring, manager, task, onboarding, reload, not, enter, access, signature, step, sign, documents, onb, obd , KBA , LOD-SF-OBD-WQ , Work Queue , Problem
Product
SAP SuccessFactors Onboarding all versions