SAP Knowledge Base Article - Public

3397685 - All users receive email notification for file access requests in SAP analytics cloud catalog.

Symptom

When a user requests file access through the SAP Analytics Cloud Catalog, the access request email notification is sent to all users in the tenant, instead of being restricted to only the System Administrator or the Owner of the Catalog tile.

Environment

SAP Analytics Cloud.

Reproducing the Issue

  1. Open catalog items.
  2. Request for access.
  3. Email notification is triggered to random users irrespective of the roles assigned to them.

Cause

  • According to SAC help guide, when someone publishes content to the catalog, they can choose whether or not to grant Read access. If they don't grant access, users will need to request access to the content before they can open it. Those access requests will be sent to the system administrators, who will need to approve or deny those requests.
  • System administrators not only includes the default BI Admin and Admin roles, and but also users who have the Manage permission for Public Files and Private Files.

Resolution

Keywords

c4a, catalog, sac, email, users, notification, access, request. , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0