Symptom
After copying a sales quote and requesting the follow-up document, the system displays the message "Creation of external follow-up document requested. Waiting for confirmation." However, no message is triggered or received.
Environment
- SAP Cloud for Customer
Cause
This is the intended system design. When both Sales Quote Replication and Follow-up Scenarios are used together, performing either action first will result in an invalid response from the second action, leading to the blocking of the object.
Resolution
You can choose either SQ replication or follow-up, but running both simultaneously is not possible. This is due to the limitation of running the same interface in different configurations from a single system.
See Also
- 2790051 - Reset Replication Status for Sales Quote in Cloud for Customer
Keywords
Sales Quote Replication, Follow-up , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem