SAP Knowledge Base Article - Public

3397686 - Mix use of Sales Quote Replication and Follow-up Scenarios

Symptom

After copying a sales quote and requesting the follow-up document, the system displays the message "Creation of external follow-up document requested. Waiting for confirmation." However, no message is triggered or received.

Environment

  • SAP Cloud for Customer

Cause

This is the intended system design. When both Sales Quote Replication and Follow-up Scenarios are used together, performing either action first will result in an invalid response from the second action, leading to the blocking of the object.

Resolution

You can choose either SQ replication or follow-up, but running both simultaneously is not possible. This is due to the limitation of running the same interface in different configurations from a single system.

See Also

  • 2790051 - Reset Replication Status for Sales Quote in Cloud for Customer

Keywords

Sales Quote Replication, Follow-up , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem

Product

SAP Cloud for Customer core applications all versions