SAP Knowledge Base Article - Preview

3397735 - Performance issues in B2B Storefront after upgrading from 2205 to 2211 - SAP Commerce Cloud

Symptom

Performance and unexpected issues start happening after upgrading SAP Commerce Cloud from 2205 to 2211, affecting the Database and Accelerator Storefront:

  • Database:
    • Request volume flooding/increasing.
    • DTU usage reaching/spiking to 100%.
    • Failed database connections intermittently.
        
  • Storefront:
    • High garbage collection.
    • CPU usage increased, most of them contributed by converters:
          
        

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Commerce Cloud 2211

Product

SAP Commerce Cloud 2211

Keywords

ccv2, hybris, dt, db, io, b2bunit, converters, populator , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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