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SAP Knowledge Base Article - PreviewSymptom
Compounded issue happened after Commerce upgraded from 2205 to 2211.
DB request volume flooded, DB DTU spiked to 100%.
Multiple DT problems happened, DT alert HIGH_GC_ACTIVITY and CPU spike on storefront service happened intensively and Failed database connects happened intermittently.
Most of CPU resource consumed by storefront service, and most of them contributed by converters.
***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud 2211
Keywords
Outage 2211 , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem
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