3398010 - Incognito browsing - Unresponsive buttons and/or does not render properly

Symptom

When using a browser's incognito/private browsing mode, the New Learning home page or other buttons such as My Classes are unresponsive or not rendering correctly/at all.

Environment

SAP SuccessFactors Learning

Cause

Cookies are disabled on the browser.

Resolution

As per the IT Landscape Requirements for SAP SuccessFactors guide, cookies are required by SAP SuccessFactors Learning. Once the cookies are enabled, the system will function/render correctly.

Please check with each browser's documentation on how to enable cookies when using incognito/private browsing.

Keywords

sf, sfsf, ilx, incognito, inprivate, private, browsing, browser, new, ui, learning, home, page, render, button, working, not, lms , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors Learning all versions