SAP Knowledge Base Article - Public

3398010 - New Learning Experience - Unresponsive buttons and/or does not render properly


When using a browser's incognito/private browsing mode, the New Learning home page or other buttons such as My Classes are unresponsive or not rendering correctly/at all.


SAP SuccessFactors Learning


Cookies are disabled on the browser


Per the IT Landscape Requirements for SAP SuccessFactors guide, cookies are required by SAP SuccessFactors Learning. Once the cookies are enabled, the system will function/render correctly.

Please check with each brower's documentation on how to enable cookies when using incognito/private browsing.


incognito, inprivate, private, browsing, browser, new, ui, learning, home, page, render, button, working, not, lms, , KBA , LOD-SF-LMS-INT , Integrations with BizX , How To


SAP SuccessFactors Learning all versions