SAP Knowledge Base Article - Preview

3398106 - Invoices from Malaysia are rejected due to "INV-108: Reason comment for credit is required" message.

Symptom

You have enabled the rule "Require suppliers to provide a reason for each credit memo" and are sending invoices to your buyer with a reason in the cXML.

However when the invoice is sent specifically for country Malaysia (isoCountryCode=MY) it fails with the error message "INV-108: Reason comment for credit is required", while it works fine for all other countries.


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Environment

SAP Business Network

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

Invoice; Malaysia; Rejected Invoice; Invoice Error; Failed Invoice; Credit Memo; Reason Comment; , KBA , SBN-AN-TX-INV , Transaction (Invoicing) , Problem

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