SAP Knowledge Base Article - Public

3398133 - Unable to Modify the Text Shown in the Approval Task of Supplier Invoice

Symptom

You want to adjust or modify the description reasons in the supplier invoice approval task. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center
  2. Go to Business Task Management view
  3. Select the relevant Approval task for Supplier Invoice
  4. Click on Task icon
  5. Under the description tab, you can see the below comments
    The system creates this task because at least one of the following is true:
    • The total gross value of the document exceeds the approval limit defined in configuration.
    • The document contains items without reference to a purchase order or a purchasing contract.
    • The employee who edited the document has also accepted an exception; to avoid a conflict of interest, a second person has to approve the document.

Cause

The texts are automatically generated based on the business task for supplier invoice and it is not possible to modify or adjust the content.

Resolution

System is working as expected.  Its not possible to adjust the text created by the business task management. You can respond to this task and choose one of the following courses of action: Click on Approve, Reject and Send back for Revision.

Keywords

Unable to Modify the Text Shown in the Approval Task of Supplier Invoice; Text on approval supplier invoice , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign all versions