3398169 - Task Regarding Supplier Invoice's Exception Is Not Created

Task regarding Exception is not created even though the activity 'Supplier Invoice Exceptions' is correctly maintained in Business Configuration. 

Example of task: "Clarify Invoice Exception: Price Variance for Supplier Invoice ID ABC" (ABC is the Supplier Invoice's ID). 

SAP Business ByDesign 

1. Go to Application and User Management work center. 
2. Go to Business Task Management view.
3. Search for ABC. 

There is no task regarding regarding exceptions for this invoice. 

This exception was not forwarded, hence the Task was not created. 

The steps to forward the invoice's Exception are:

1. Go to Supplier Invoicing work center. 
2. Go to Invoices and Credit Memos view. 
3. Search for ABC. 
4. Click in Edit button. 
5. Navigate to Exceptions tab.
6. Select the exception regarding Price Variance. 
7. Click in 'Save Document and Forward for Clarification' button. 

• Help Document: Exception Handling
• KBA: 2954116 - Buyer Responsible did not Receive the E-Mail Notification Forwarded by Supplier Invoice Accountant for Exception Type Price Variance for Supplier Invoice ID

Supplier invoice, Exception, Price Variance, Forward , KBA , SRD-SRM-SI , Supplier Invoicing , Problem