SAP Knowledge Base Article - Public

3398257 - Unable to Maintain Serial Number for a Product in Production Task Even When This Product Has Serial Number Profile as "Optional Serial Number Assignment".

Symptom

Product ABC is the output product in a production task, it has Serial Number Profile as "Optional Serial Number Assignment" in master data. However, when confirm the task, there is no tab "Serial Number" to maintain serial number for the product.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Production Control.
  2. Access view Task Control 
  3. Select a task, click Confirm.
  4. Under tab Confirmation, select sub tab Output Products, in the below there is no sub tab "Serial Number".
  5. However, check in the master data of this product, it has Serial Number Profile as "Optional Serial Number Assignment".

Cause

Only product with Serial Number Profile "Mandatory on all Logistics & Production Processes" can be maintained with serial number in production, no matter it is input or output product.

Resolution

This is system standard behavior.

See Also

1. Blog: https://blogs.sap.com/2019/01/06/how-new-serial-number-profile-works-in-sap-business-bydesign/

2. Help document "Working with Serial Numbers": https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/2754875d2d2a403f95e58a41a9c7d6de/2cd4e8e1722d1014ada5a7b4e51974d5.html#maintaining-serial-number-profiles

Keywords

Production, Serial Number, Optional Serial Number Assignment , KBA , AP-PE-TSK , Production Task , Problem

Product

SAP Business ByDesign all versions