SAP Knowledge Base Article - Public

3398435 - Error in File Input Run For Supplier Invoice

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Unable to upload xml of supplier invoice because of error "[...] not processed; Issuer ID not found in the system". 

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Go to File Input view.
  3. Show: Active Runs
  4. Select run ID ABC (ABC is the run's ID). 
  5. Navigate to Execution Details subtab.
  6. Open application log ID XYZ (XYZ is the latest log ID).
  7. Navigate to Results tab. 

You can see the description:

  • ABC.xml not processed; Issuer ID not found in the system (ABC is the name of the XML file). 

Cause

There is mismatch between the data maintained in the XML and data maintained in the system. For example:

In the file -> Supplier's name: BUSINESS NAME CO
In the system -> Supplier's name: Business Name Co.

Resolution

Please maintain the data in the XML the same as the ones maintained in the system. Only then re-run the file input run.

Keywords

Supplier Invoice; Run; Mismatch; File Input , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions