SAP Knowledge Base Article - Public

3398478 - OVM - Charts does not show any data unless interact with the chart in the page in SAP Analytics Cloud

Symptom

  • When a story is opened, the charts will only start showing data after the user interacts with the chart (resizing the page, for example).
  • After changing the input control from the second page, when switching back to the 1st page after the story loads then it does not show any data.

Environment

SAP Analytics Cloud Version: 2023.16.4

Reproducing the Issue

  1. Open the story.
  2. Switch to the page 2.
  3. Change the value of the Input control.
  4. Wait for the 1st page to load as the "Background Loading" is enabled for the story.
  5. After 2-3 minutes switch to the 1st page.
  6. You can see that the widgets does not show any data.
  7. Resize the browser/ Select any widget and click on "More" option of the chart then the data will load.

Cause

This issue is currently under investigation by the development team.

Resolution

This issue is currently under investigation by the development team.

Keywords

resize, data loading, charts, ovm , KBA , LOD-ANA-DES-CHART , SAP Analytics Cloud core charting , Problem

Product

SAP Analytics Cloud 1.0