Symptom
- Importing users into the User Management tile of the IAS tenant using a csv file fails with the following error:
The CSV file failed to be imported. Contact your system administrator for assistance
- It can be verified that the CSV file is created as per the documentation - Import CSV File with Full User Profile | SAP Help Portal
The CSV file must contain at least the following three columns:
-
-
- userName or loginName
- emails[0].value or mail
- name.familyName or lastName
-
Read more...
Environment
Identity Authentication Services
Product
Identity Authentication 1.0
Keywords
KBA , BC-IAM-IDS , Identity Authentication Service , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.