SAP Knowledge Base Article - Preview

3398739 - User Management Import: The CSV file failed to be imported. Contact your system administrator for assistance

Symptom

  • Importing users into the User Management tile of the IAS tenant using a csv file fails with the following error:

The CSV file failed to be imported. Contact your system administrator for assistance

The CSV file must contain at least the following three columns:

      • userName or loginName
      • emails[0].value or mail
      • name.familyName or lastName


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Environment

Identity Authentication Services

Product

Identity Authentication 1.0

Keywords

KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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