3398745 - Can custom Events be defined for missing metrics in the various SAP Cloud ALM Use Cases?

• Custom events for Alerts and e-mails cannot be created in Health Monitoring. 
• Custom events for Health Monitoring created in Intelligent Event Processing are not creating alerts/e-mails.
• Tried to define custom Event in Intelligent Event Processing for use case, but do not know info for configuration settings
• Want to create custom Alerts, e.g. High No of Open SQL Transactions, for HANA Cloud systems, but Events tab in HM has no option for creating a new event
• Activated Health Monitoring (HM) in SAP Cloud ALM for SAP HANA Cloud DB Subaccounts

SAP Cloud ALM

Metric, Custom Alert, Event, Mapping, Relation, Health Monitoring, Intelligent Event Processing, ICM, Notification , KBA , SV-CLM-OP-HM , SAP Cloud ALM - Health Monitoring , SV-CLM-OP-IM , Integration Monitoring Service , SV-CLM-OP-JM , Job and Automation Monitoring Service , SV-CLM-OP-EXM , Exception Monitoring Service , Problem